Payment & Cancellation Policy

• 45 days or more from the departure date - 25% of the package cost to be paid (non-refundable).

• Between 45 to 30 days from the departure date - 50 % of the package cost to be paid (non-refundable).

• Less than 30 days from the departure date - 100% of the package cost (non-refundable).

• In Case of Visa rejections /cases where the customers are offloaded at the airport or by immigration, the penalty will be applicable as per the Cancellation policy.

• Full refund is only applicable in the case of flight cancellation due to COVID restrictions and lockdown measures in the respective destinations as per the Ministry of Foreign Affairs of the country

Visa Info

• Certain nationalities are eligible for Visa on Arrival with a visa fee [Click here] for more details (https://kemlu.go.id/dubai/en/pages/visa_kunjungan_saat_kedatangan/1456/etc-menu)

• Visa required for other nationalities, for more information please connect with our Visa Experts.

Terms & Conditions

• The validity of the package is from 27 Mar - 01st Apr 2025

• The package offered is operated in a Group exclusively for Asiana Travel & Tours

• COVID restrictions & PCR Guidelines might change at any time without any prior notice.

• The prices offered are as per the current promotions and respective offers would be valid at the time of confirmation.

• Bookings will be confirmed as per the payment policy.

• Prices are dynamic and based on offers running at the time of booking. We reserve the right to change prices at any time.

• If the visa is not specified in the package, it is not included. Please note that the final decision regarding visa applications rests solely with the respective Embassy/Consulate.

• Asiana Travel & Tours have nothing to do with any last-minute changes in Visa requirements and regulations of the country.

• The passport must be valid for at least 6 months from the return date of departure. Client’s responsibility to obtain correct, current, and valid passports and re-entry permits where required. Please reach out to our team if you need any help with this.

• Any changes or delays in flight schedules are at the sole discretion of the airline. We recommend checking your flight status 24 hours prior to departure, as schedules may change without notice.

• Food and seat selection vary by flight. If not included, they are chargeable and subject to availability according to the airline's policy.

• For group departures, if the airline allows us to pre-book food and seat selection for an additional charge, we will do so for the guest. In cases where the airline doesn't allow pre-booking, the guest may book food and seats at the counter or directly with the airline during boarding, subject to availability.

• The food menu (Veg/Non-Veg) is determined by the airline and hotel policies, and we have no control over it.

• For the extra tour/ optional tour, English Speaking Driver cum guide will be provided if it's less than 3 pax

• In case the selected hotel is unavailable due to an unexpected situation, an alternate arrangement will be offered to the customer in a hotel of a similar category.

• The availability of adjoining rooms/ interconnecting rooms/non-smoking rooms/rooms on the same floor etc. cannot be guaranteed.

• Room type (double or twin) is subject to availability and is at the sole discretion of the hotel.

• Standard hotel check-in time is 1400 Hours and check-out time is 1100 Hours local time. It may vary based on destinations and availability.

• At the time of check-in to your hotel, the hotel may ask you to make an advance/security deposit (the amount depends upon the hotel policy). This amount is refunded at the time of check-out, minus the cost of any items taken from the mini-bar or other charges (like late check-out or any damages done to the room).

• All tours and transfers by sharing coach on the group, the client should follow the timing on the ground. If any transfer is missed, Asiana Travel & Tours will not be responsible, and the client will bear the extra cost

• Any ticket to attractions, museums, trains, cable cars, ferries, rides, safari, etc. is not included unless explicitly mentioned as an inclusion.

• The activity/sightseeing changes are subject to availability and operational days, the itinerary might change due to the same on ground.

• If any service or tour is canceled on-site due to unforeseen circumstances, we will provide an alternative sightseeing option or issue a refund for the specific service or tour affected.

• If any service or tour is missed by the guest, the package price will remain unchanged, and no refund will be provided for the unused service.

• If you face any issues during the tour, inform the Asiana Travel & Tours representative immediately for prompt resolution, as we cannot address them after the tour is completed.

• Customers are fully responsible to carry proper travel documentation (make sure that all travel documents are valid and complete and check the entry requirements for your upcoming trip before you travel).

• No refund can be given for air tickets and partially used services.

• We do not accept any responsibility if the passenger cannot travel because of any passport or visa issue.

• The above mention cancellation policy will apply from the day of the initial booking date.